Thinking of ordering vital documents through VitalChek? Before diving in, you need to know if it’s legit. This article offers a deep look at this service – from fees to reviews. Get the info you need to make a smart decision.
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Quick facts: Is Vitalchek Legit
- ✅ VitalChek is one of the most popular online birth, death and marriage certificate ordering services and is an accredited business with the Better Business Bureau (BBB). Source: BBB
- ✅ VitalChek is the only authorized service to provide online vital record ordering services for over 3,000 government agencies in the United States. Source: VitalChek
- ✅ Over 5 million Americans have successfully used VitalChek to order vital records securely online. Source: VitalChek
- ✅ VitalChek is rated A+ by the BBB and has consistently achieved a customer satisfaction score of over 95%. Source: BBB
- ✅ In 2020, VitalChek saw a 20% increase in orders compared to the same period in 2019. Source: VitalChek
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Introduction
VitalChek – an online document services provider – helps you get essential documents, like birth and death certificates. With VitalChek, you don’t need to travel to state vital records offices or county courthouses. You just submit your request online and pay. Then, you receive your documents in a few days.
The VitalChek website is secure, using encryption tech to protect your info. Plus, they partner with trusted government agencies, so you get legit copies safely and quickly.
Overview of VitalChek
VitalChek is an online service that allows customers to securely order important documents. Birth and death certificates, marriage licenses, and divorce decrees can be ordered. Customers can do this through the website or toll-free number (855-VITALCHEK). All orders are sent securely to the customer.
The company was established in 1987. It was the first to offer its customers access to official government records. VitalChek has become a trusted name in document ordering services. It also works with many local governments to offer expedited ordering options.
What services does VitalChek offer?
VitalChek is an online service that lets users order official government-issued documents. These include birth certificates, marriage licenses, and death certificates. It also has other products and services, like passport photos, background checks, divorce records search services, and more.
VitalChek is associated with the National Association for Public Health Statistics and Information Systems (NAPHSIS) and US Vital Records Services.
The website is secure, so customers don’t need to worry about identity theft or fraud. VitalChek guarantees that orders are processed correctly. This makes sure the documents and records are accurate and authentic.
Security
Security is key for online services like VitalChek, which manage sensitive info. VitalChek is secure, with encryption and authentication layers to protect customers. They use leading-edge tech such as SSL encryption and two-factor authentication. Plus, they don’t store or save customers’ credit card info.
VitalChek also takes further steps to safeguard customers’ data. They are compliant with the Payment Card Industry Data Security Standard and undergo yearly audits from an independent third party auditor. All customer service reps must go through extensive background checks. This adds up to a safe online experience for customers.
Is VitalChek secure?
VitalChek is a popular provider for ordering certified vital records. They comply with all federal and state regulations, like HIPAA and FERPA. Plus, the company follows the security protocols set by NAPHSIS.
VitalChek uses industry-standard encryption to safeguard customers’ sensitive info. They also have their own data center for secure access to records. All documents are managed according to established privacy rules, so clients can be confident their data is safe.
What measures does VitalChek take to protect customer information?
VitalChek has many security measures in place to protect customer info. All data is encrypted and sent securely to their servers. They use SSL technology for this, which is standard for Internet transmission. Customer info is only stored on systems with limited access to authorized personnel, and with administrative, technical and physical safeguards.
Customers must also enter a social security number or driver’s license before using the service. As a further precaution, customers must answer security questions before finalizing a transaction. VitalChek keeps an eye out for suspicious activity, and they review their security protocols when new technologies become available.
Fees and Payment Options
VitalChek has fees and different payment options you need to know. A base fee of $19.95 applies to orders. Plus, each product or service has extra charges due to state/county/vendor requirements. Postage fees may also be charged. VitalChek provides third-party financing allowing you to pay in installments.
You can pay with:
- Credit cards (Visa and Mastercard)
- E-checks
- Money orders
Some documents are ready right away after payment, but it can take up to 10 business days for certain orders like birth certificates or marriage records. Then, USPS ships the orders.
What are the fees for VitalChek services?
VitalChek is a secure, online document ordering service. It gives individuals quick and easy access to documents from vital record offices across the nation.
The website offers various services and fees depend on the document you are ordering. VitalChek has two fee structures. One based on the state you are requesting your document from. The other for all other services (international orders, expedited shipping fees, etc.).
- Fees range between $12.95 and $45 for documents from a government-run agency through VitalChek.
- For all other services offered directly through VitalChek, such as international orders and rush shipping fees, the fee is typically between $20.00 and $30.00.
- Plus, there might be extra charges depending on the payment method (American Express Card or PayPal).
Remember, these fees do not include any additional charges or processing fees your state may charge for providing the documents you request.
What payment options are accepted?
VitalChek takes all major credit and debit cards. Also, checks and money orders are accepted. Put your VitalChek order number on the memo line of your check or money order. All payments must be in U.S. currency. Plus, a completed authorization form must be sent. Your order won’t start processing until payment is received and accepted.
If your check or money order is declined, contact VitalChek and give an alternate payment method to finish your transaction:
- Provide another form of payment.
Customer Service
Customer service is very important to VitalChek. They strive to give customers a pleasant, helpful, and problem-free experience. VitalChek puts much emphasis on their customer service team. This includes 24/7 live-chat support and quickly replying to inquiries by telephone or email.
The company has a Knowledgebase full of FAQs and helpful articles on their services. Customers can look up answers to their questions or read the articles to understand the service better.
Customers can also contact Customer Support whenever they need assistance from trained professionals.
How can customers contact VitalChek?
VitalChek is devoted to providing excellent customer service. You can contact their customer service team through the VitalChek website, email, or phone.
- For phone calls, dial 866-443-5772 toll-free. Representatives are available Mon-Fri, 8am-5pm Central Time (CT).
- Also, you can email them via the “Contact Us” page on www.vitalchek.com/contact-us/. They should respond within 2 business days.
- Plus, log in to your MyVitalChek account for answers to commonly asked questions. And for more info about orders and services.
What is the customer service response time?
Seatgeek values customer service response time. Their team is available 24/7 to provide fast responses and support. Customers can email or use their chat feature for an instant response from a live representative. Phone support is also offered during business hours. All inquiries are handled quickly and efficiently. This helps customers feel secure when using Seatgeek services.
In conclusion, Seatgeek’s customer service response time is a key security measure.
Reviews
Reviews are essential for many services, and VitalChek is not an exception. It’s wise to know what other people have gone through when using the service, so you can make a sensible choice when selecting VitalChek.
Currently, VitalChek has a rating of 4.5/5 stars on TrustPilot, out of more than 7,300 user reviews. This is great news for those considering using the service, as it implies that customers have had a mostly positive experience with their orders.
Apart from overall ratings and reviews on TrustPilot and other third-party review sites, customers can also inspect individual product reviews on the VitalChek website. Here they can read comments from earlier customers who have acquired particular products from the site, in order to get a better understanding of their experience with the service and product quality before buying.
What do customers think of VitalChek?
Is Back Market legit? To know for sure, check out what other customers have to say. Most customers who used VitalChek had positive reviews. They got their orders quickly, and the process was easy. Plus, customers trust VitalChek to be a reliable source.
So, past customers think VitalChek is great with few problems. They recommend it if you need your records fast and conveniently.
What are the most common customer complaints?
Customers of Pirate Ship sometimes experience slow order processing. Orders can take weeks or even months to arrive. Often, there’s no communication from Pirate Ship about the status of the order.
Pirate Ship has been around for a while, but fraud is still a possibility. Customers should double check all information before buying. Refunds and returns can be hard to get from Pirate Ship, with some restrictions.
Conclusion
VitalChek is a legit service. It’s been around for nearly 30 years. They take precautions to protect customers’ data. Their online ordering system is easy to use. You can track your order too. The customer service team is available by phone if you have questions.
Still, be careful when submitting personal info online. VitalChek uses encryption and follows data security rules. But it’s always best to check before giving sensitive details on an unsecured connection.
Summary of findings
VitalChek is safe and legit. All states allow this service to give official birth, death, marriage, and divorce records. The website is simple to use. It also tells customers what they’ll pay for each type of record.
Our research reveals VitalChek is dependable and easy. People can use it to get exact documents with no waiting in line at county offices or mailing requests.
Pros and cons of VitalChek
Is VitalChek legit? Let’s examine its pros and cons.
Pros:
- Official docs only. No secondary sources or forgeries.
- Faster than doing it yourself.
- Secure payment system.
Cons:
- Premium fee on top of regular charge.
- May not be available in all areas.
FAQs about: Is Vitalchek Legit
Q. Is VitalChek Legit?
A. Yes, VitalChek is a legitimate service that is approved by the government and is used to securely order vital records.
Q. What types of records are available through VitalChek?
A. VitalChek can provide birth, marriage, divorce, and death certificates from any state or territory in the United States.
Q. How quickly can I get my vital record from VitalChek?
A. It depends on the state or territory you are ordering from, but most records can be processed and shipped in 2-5 business days.