Wanna snag tickets to an event? Dread buying from third-party vendors, like Viagogo? Don’t worry – you’re not alone! Understanding how the site works can help you make an informed decision. Uncover the truth about Viagogo. Is it a legit ticketing site? Find out now!
Contents
Quick facts: Is Viagogo Legit
Introduction
Viagogo is an online ticket marketplace. It connects people who are looking for tickets with sellers who offer them at competitive prices. Founded in 2006, it now serves customers in 160 countries. Many people have heard of it, and may have even used it. So, is it a legit business?
To be sure, research is important before purchasing tickets from any website, especially one dealing with money like Viagogo. In this article, let’s look at what Viagogo is, what makes it legit, and how to use the site safely when buying tickets.
What is Viagogo?
Viagogo is a ticket marketplace founded in 2006. It operates in over 70 countries, allowing customers to buy and sell tickets for concerts, theatre, festivals, sports and more. It is owned by Viagogo Entertainment Inc., based in London, England.
Viagogo is devoted to customer security. Tickets come with a 12 month guarantee. 24/7 customer service is available, user data is encrypted, and payments are handled securely using single-use systems. This makes it a leading ticket resale website.
Is Viagogo Legitimate?
Is Viagogo a legit ticket reseller? Many potential customers want to know. Pros and cons help decide.
- Pros include:
- It’s popular and offers access to tickets from all over.
- Strong security measures like fraud protection.
- Cons include:
- Issues with customer service and payment processing.
- Hidden fees and high prices.
It’s your choice to decide if Viagogo is the right ticket reseller for you.
How Does Viagogo Work?
Viagogo is an internationally-used ticket resale platform. It operates in more than 30 countries, and provides a secure way for customers to buy and sell tickets.
Customers can either list their spare tickets for sale, or search for tickets on the site. Once a ticket is found, it can be purchased from the seller. Sellers get their payments after Viagogo has verified that the ticket has been properly delivered.
In certain markets, Viagogo works as a mediator between buyers and sellers. It provides services such as customer support and dispute resolution. In other markets, where ticket resale is controlled or prohibited, Viagogo acts as an agent of the seller. The buyers’ payments are sent directly to the seller, without going through Viagogo’s accounts.
How to Buy Tickets on Viagogo
When buying tickets on Viagogo, it’s important to check the source. Some may be legit, while others may be counterfeit or sold at an illegal price.
If you’re not sure or need more info, use Viagogo’s customer support. They can help you navigate their website and decide if a ticket is real. Plus, they have a handy refund policy.
If you have any other questions, contact their knowledgeable customer service team.
Fees and Charges
When you buy tickets through the Viagogo platform, the fees and charges can differ greatly. It’s important to be aware of these before you make a purchase.
Viagogo usually adds a service fee to the original list price of each ticket. This can raise the total cost. Plus, booking fees and delivery fees may be added. These fees are standard on many ticketing sites, but remember you may end up paying more than you expected.
Also, prices for tickets of the same event on this platform can vary a lot. So, it’s best to shop and compare prices from various sellers before you make a decision.
Pros and Cons
Viagogo is an established ticket reseller. It has been running for more than 16 years and has grown to be one of the largest ticket sellers on the planet. Pros and cons of utilizing Viagogo as your ticket supplier:
- Pros:
- Secure online checkout.
- Promises to deliver genuine tickets swiftly.
- Good customer service.
- A wide range of tickets for events worldwide on its website.
- Cons:
- Though mostly secure, reports of customers being scammed by sellers on their site exist.
- Prices for tickets can be higher than from other sources.
In conclusion, Viagogo can be reliable and provide tickets rapidly. However, it is crucial to do your research prior to buying anything from them as some reports of fraudulent activities on their platform have been shared.
Pros
Viagogo is a legitimate ticket reseller. Easy to use and with a wide range of tickets. Get tickets for ‘sold out’ events! Plus, buyer protection with their Guarantee. Friendly customer service, quick to respond. Also, they partner with the biggest ticket sellers in the world. Lastly, fair pricing structure – no surprise costs!
Cons
Purchasing tickets from Viagogo has its drawbacks. There’s no assurance that tickets are real and not fake. That’s because Viagogo is just a marketplace, so can’t guarantee authenticity. Moreover, prices can be higher as scalpers want to make a profit. Too, Viagogo doesn’t have customer service reps. And, buyer must be mindful of extra costs, like delivery charges or currency conversion fees.
Alternatives to Viagogo
Viagogo is a well-known ticket re-seller. However, there are numerous alternatives that offer more protection against fake tickets, better customer service, and more transparency with the event venue.
One of these is SeatGeek. They provide a variety of tickets all around the world. Plus, they have a satisfaction guarantee for those who buy false tickets or are unhappy for another reason.
StubHub is one more alternative to Viagogo. It provides a plethora of tickets from a range of global events. Ticketmaster also has access to tickets for concerts, sports games and theatre performances!
All three of these businesses offer transparent information about the event venue including seating maps, so customers can make a wise decision before buying.
StubHub
StubHub is a big ticket reseller. It offers many tickets for sale. Buyers can be sure their purchase is real. They will get money back if not. Sellers must register and give info. They must follow the rules. Site visitors can check ratings. So, StubHub is safe and trustworthy. It offers buyers peace-of-mind when buying tickets online.
Ticketmaster
Ticketmaster is a renowned ticket vendor, part of LiveNation. It sells tickets to events worldwide – from small concerts to sold out World Cup matches. It’s a legitimate outlet for major sports events.
There’s the official site, ticketmaster.com, and an international version for customers not in North America. Plus, there’s a Ticketmaster mobile app. Buyers get benefits like exclusive presale passes, discounts on merchandise, early access to seating upgrades, and more.
SeatGeek
SeatGeek is a top ticket resale platform. It connects buyers and sellers for events with tickets. From sports to concerts, plays, or other entertainment. SeatGeek’s prices are excellent.
It has advantages over other resellers, like Viagogo. Convenience! User-friendly platform. You can compare prices from different resellers in one place. Plus, Price Alerts and Price History tools. Stay updated with the best prices.
TripAdvisor is a trusted source. Positive reviews and ratings from customers. That builds confidence in the brand. Lastly, a guarantee of authenticity. All tickets sold through its official marketplace are legit. Not like scammers on Viagogo.
Conclusion
Viagogo is legit. It’s one of the most popular ticket resellers and offers good deals. Plus, its secure payment gateways protect customers’ transactions.
Yet, Viagogo may not always have the lowest price. So, it could be the right choice if you want convenience. But, if you want the best deal, check out other resellers first.
FAQs about: Is Viagogo Legit
Q1: Is Viagogo a legitimate company?
A1: Yes, Viagogo is a legitimate company that provides a secure platform for customers to buy and sell tickets to events.
Q2: Does Viagogo guarantee my ticket?
A2: Yes, Viagogo guarantees that your ticket will be valid for entry.
Q3: Is it safe to buy tickets from Viagogo?
A3: Yes, Viagogo has secure payment systems and customer service teams, so it is safe to buy tickets from them.