Searching for an honest online store for rugs? You’ve come to the correct spot! In this article, we’ll reveal the reality of the famous retail rugsUSA. That way, you can decide if it’s trustworthy.
Contents
Quick facts: Is Rugsusa Legit
- ✅ RugsUSA is an online retailer of rugs, home decor, and furniture that has been in business since 1998. (RUGSUSA.COM)
- ✅ RugsUSA has a 4.5-star rating on Trustpilot with over 16,000 customer reviews. (Trustpilot)
- ✅ RugsUSA is BBB accredited and has an A+ rating. (Better Business Bureau)
- ✅ RugsUSA offers free shipping and returns on all orders. (RugsUSA.com)
- ✅ RugsUSA is the number one rug retailer in the United States. (The Home Depot)
Introduction
RugsUSA is a business based in Robertsdale, Alabama. It has been around for more than 20 years. The company sells a wide variety of rugs- traditional and contemporary. It offers competitive prices, discounts and free shipping. Easy returns are also available. Accessories related to rugs are on offer as well. They value their customers, thus providing them with services such as live chat support and rug measuring calculators.
Is RugsUSA trustworthy? Let’s find out! We will dive deep into the truth behind this popular retailer.
What is RugsUSA?
RugsUSA is an online store for rugs, furniture, and home decor. Established in 1998, they have a big selection of rugs, from traditional to modern styles. With thousands of products and various prices, it is now one of the most popular rug retailers online.
The website is user-friendly and has helpful features. Customers can find product reviews and virtual room design layouts. Plus, free shipping on orders over $45 and competitive financing options are available. RugsUSA is dedicated to customer satisfaction and great customer service, making it a perfect place to find quality rugs at reasonable prices.
History of RugsUSA
RugsUSA is an online retailer that sells area rugs and rug accessories. It started in 2003 and has become popular recently due to its discounted rugs. People wonder if it is trustworthy.
It began as a home business. RugsUSA grew quickly by selling quality products at low prices. To help customers, sales promotions are held and orders over $45 get free shipping.
The company has a good reputation because of its service, prices, and quality products. Many customers have written positive reviews on Yelp and Trustpilot. It is evident that people enjoy shopping with RugsUSA.
Products and Services Offered
CDKeys is an online shop for digital game keys, steam codes, and Xbox Live memberships. They provide immediate delivery and various payment options. They also offer services like gift cards, subscription renewals, Xbox Live top-ups, and more.
24-hour customer support is available, with an option for automatic replacement in 30 days for undelivered orders. Plus, discounts on multiple purchases, and a loyalty program where customers can gain points for every purchase!
Is RugsUSA Legit?
Is RugsUSA legit? Many ask this. Yes, it is! They’ve been in business for over twenty years, and have gained trust from customers.
RugsUSA offers a variety of rugs and carpets. From handcrafted pieces to ones of many colors, textures, designs, and sizes. Plus, orders over $45 get free shipping. They also have lots of discounts and sales. With each rug comes a 30-day money-back guarantee if you’re not happy.
RugsUSA is reliable and provides quality rugs at good prices. Their customer service staff is highly rated for being friendly and accommodating. You can trust them to make sure you’re satisfied.
Customer Reviews
Customers rave about RugsUSA. They love the huge selection of high-quality rugs and carpets. Plus, ordering is simple and customer service is prompt. Some even say they got better offers than other retailers. That makes it a great value for money!
Consumers think RugsUSA is reliable. They appreciate their decorative rugs and carpets, plus the easy online shopping platform and fast delivery. The reviews give a positive image of the store.
BBB Accreditation
RugsUSA is a leader in the home decor field. It has stylish rugs and carpets at an affordable price. They’ve been around for twenty years. Is it legit? The Better Business Bureau can tell us. It’s a non-profit organization that makes sure businesses are ethical. If a business meets their standards, it gets an accreditation. RugsUSA has an A+ rating. This means it’s legit and trustworthy. The A+ status gives customers peace of mind. It also means customer disputes are handled fast and professionally.
Shipping and Returns Policy
RugsUSA offers free nationwide shipping on all in-stock items. If you do not like the rug you received, there is a 14-day return window. All returns must be in the original packaging, unused and in the same condition it was received. Certain products may have extra restrictions due to size or fragility. Items marked “Sale” or “Clearance” are final sale and cannot be returned.
At checkout, customers can opt for “Furniture/Rug Delivery” for larger items. This service includes tracking info, an estimated delivery date, and a request signature (for high-value orders).
Pros and Cons
Pros:
- RugsUSA is legit – they’ve been around since 1998.
- Plus, they offer free shipping on orders over $49 and discounted bundles.
- Their customer service is knowledgeable, helpful, and responsive.
- They have an A+ rating from the BBB and a 4-star average rating from reviews.
- They have a great selection of rugs including contemporary, traditional and oriental styles – all sizes and colors.
Cons:
- Quality control has been an issue, with customers reporting uneven weaving or poor sewing on some items.
- Some customers found it hard to track their order until they contacted customer service.
Pros
RugsUSA is a top choice for shoppers searching for cheap rugs! They’ve got a vast selection of excellent rugs and competitive prices. Plus, they often have coupons and sales. Orders over $45 get free shipping. Payment methods are easy, including financing. Plus, returns are accepted up to a month after purchase. Their customer service is excellent – staff are quick to respond via email or phone.
On independent review sites, there are many positive reviews about their products, services, and value. All these benefits make RugsUSA a great option for rug shoppers from all around the world.
Cons
RugsUSA has some cons.
- No returns.
- Free shipping and good customer service, but you take a risk.
- You can’t check out the item before you buy.
- People have found problems with their rugs, like colors looking different.
- Monitors and lighting can be an issue, plus orders not arriving on time or at all.
Consider these problems when deciding whether to shop at RugsUSA.
Conclusion
Research has shown RugsUSA is legit. There are a few customer complaints, but they seem isolated. Ratings are lower than competitors, yet customers still report positive experiences. The website is secure and safe. Returns and exchanges are handled quickly. Payments go through PayPal and customers get tracking info. We recommend RugsUSA as a safe and legit rug retailer.
FAQs about: Is Rugsusa Legit
Q: Is RugUSA a legitimate company?
A: Yes, RugUSA is a legitimate company and a trusted online retailer since 1998. They sell a wide variety of area rugs and home décor items.
Q: Where does RugUSA ship from?
A: RugUSA ships from two distribution centers in the United States, one in California and one in Georgia.
Q: Does RugUSA offer free shipping?
A: Yes, RugUSA offers free shipping on orders over $45 within the continental US.