Unsure if you should shop at Rack Room Shoes online? No need to fret! This blog provides you with a complete guide to determine if Rack Room Shoes is the perfect option for you. Find out the facts about the store’s dependable products, customer service, and more!
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Quick facts: Is Rack Room Shoes Legit
- ✅ Rack Room Shoes is an American footwear retailer that sells shoes for men, women and children – National Retail Federation
- ✅ Rack Room Shoes carries a wide selection of brands, including Nike, Adidas, Converse, New Balance, and Sperry – Rack Room Shoes
- ✅ Rack Room Shoes offers discounts and promotions on their website and in-store – Business Insider
- ✅ Rack Room Shoes has over 500 stores in the United States and Puerto Rico – Footwear News
- ✅ Rack Room Shoes has an A+ rating from the Better Business Bureau – Better Business Bureau
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Overview of Rack Room Shoes
Rack Room Shoes is an American footwear retailer that dates back to 1920. It offers quality and fashionable shoes at affordable prices. Plus, accessories like hats, bags and socks! With 500+ physical locations in the US and Puerto Rico, plus an online store, it’s easy to shop for shoes from the comfort of home.
From sandals to dress shoes, Rack Room Shoes has something for every style and occasion. Free shipping and returns with all purchases. Plus, a loyalty rewards program and special promotions and discounts on new collections.
Shopping at Rack Room Shoes means great deals and perfect shoes!
History of Rack Room Shoes
Rack Room Shoes has been part of the retail scene since its opening in 1920. August and Rose Schoenheim started a small store in Charlotte, North Carolina. They sold shoes in bulk. Then, the business blew up! It spread to 50 stores in the southeastern US. In 1998, the private company was sold to Zumiez. Now they have over 500 stores across the US. They still keep their promise of quality and low prices.
Plus, they offer great customer service. Customers can find sandals, sneakers, boots, dress shoes and more. All at discount prices. Plus, their selection is updated often, so shoppers are sure to find something fashionable and affordable!
Overview of product selection
Rack Room Shoes is an American shoe store. They stock a lot of shoes for the whole family – from Nike to Converse, Reebok to Lacoste, and more. Not just shoes, they offer sandals, sneakers, boots, slippers – you name it. Men, women, kids – there’s something for everyone!
Shopping is made easy with their online store. Rack Room Shoes promises great prices, with price match guarantees. Plus, free shipping and returns or exchanges within 60 days. Guaranteed customer satisfaction!
Customer Reviews
Customer reviews are important when shopping with any company. They give customers reliable info to help them decide. With Rack Room Shoes, people get honest reviews from buyers who’ve experienced the store’s products and service. By reading these reviews, customers can work out which products are good and if the customer service team is friendly.
Many reviews tell people about other shoppers’ experiences. They can read about:
- Ordering
- Loyalty programs
- Returning items
- Customer service
This is all useful knowledge when choosing where to shop.
Overview of customer reviews
Online reviews of Rack Room Shoes are mostly positive. Customers love the variety of sizes and styles available. They also appreciate the helpful and friendly staff at stores. Some shoppers report long wait times at checkout. Return policies vary by store. People like shopping at Rack Room Shoes for the selection, service, and affordable prices.
Positive reviews
People who buy stuff from Rack Room Shoes usually have good things to say. Customers love the vast selection and great prices–so they keep coming back! Plus, they enjoy the customer service they get in-store.
Rack Room Shoes also helps customers save cash. They have discounts, coupons, and rewards programs. Plus, you can pay online or in-store, and track orders online. These features make Rack Room Shoes a great place to find affordable, fashionable footwear!
Negative reviews
Most consumer reviews of Rack Room Shoes are negative. Customers grumble about the quality of their products and service. People wait a long time to return items, and some have even had fraudulent charges on their cards after buying from their stores. Commonly, customers say the shoes don’t last due to bad materials. Some shoppers feel misled by sales staff who made wrong promises about product availability or delivery.
In conclusion, customer satisfaction with Rack Room Shoes is low, as seen in the negative reviews online.
Security and Privacy
Rack Room Shoes highly values security and privacy. To protect their customers, they have taken extensive steps. They use a 128-bit SSL encryption to secure data sent over the internet. All personal details, such as name, address, phone number, email address, etc. are stored in their encrypted database. They follow the highest industry standards when it comes to protecting customer privacy.
They never sell or share any customer information without prior consent. Customers can easily opt out of any marketing emails or direct mail whenever they please.
Payment security
Customers be confident when they shop at Rack Room Shoes! Payment security is a top priority. Technology & safety measures are in place to keep payment info secure. The website is optimized with SSL encryption. Credit card users may also have extra fraud protection from the card issuer. Financial info won’t be shared with anyone without customer permission. So customers can purchase without any worries.
Privacy policy
Rack Room Shoes is dedicated to protecting the privacy of our customers. We use the info we collect to give better customer service. Without your permission, we don’t share any personal details with third-party entities for marketing or other purposes. No unsolicited communication either. All online payments are secure and encrypted for your safety.
Our Privacy Policy applies to all users of our website – www.rackroomshoes.com. It covers both personal data and info collected from cookies or other tracking technologies used on our site. By using our website, you agree to this Privacy Policy. We also collect, use, disclose, and store your personal data as described in the policy. Any questions? Contact us at [email protected].
Shipping and Returns
Rack Room Shoes gives free standard shipping on orders over $65. Orders under $65 have a flat fee of $7.99.
Stock levels determine delivery time, which could take 1-3 business days. Allow 6-8 business days for delivery.
Returns are accepted within 45 days of purchase. Maximum of two returns per customer per month. Items must be in their original condition, with tags and packaging (if applicable). Return an item either by shipping it to a store or via UPS from the return label on the online order receipt. Free return labels are available if customers contact Customer Service.
Shipping policies
Rack Room Shoes provides convenient shipping for their customers. Free standard shipping is offered on orders over $65. Delivery time is usually 3-7 business days domestically. All orders come with tracking information. You can track your item from the warehouse to your doorstep. You can also choose faster delivery for an extra charge, like two-day or one-day shipping.
Orders placed before 1 pm (EST) will be shipped out on the same day. Otherwise, they go out the next business day. International orders take 5-10 business days to arrive, depending on location and customs processing times.
Rack Room Shoes provides free returns within 30 days of purchase, plus full refunds excluding any delivery cost.
Return policies
Shopping at Dermstore has its rules. They may have a wide selection of products, but returning them is not so easy. Customers must contact customer service to return items – and they must have the original receipt. Plus, they must do it within 30 days to get store credit. After that, they only get a refund minus 15%.
Before buying from Dermstore, explore the return policies. Understand what you can and can’t do. That way, you know what you’re getting into.
Final Thoughts
Shopping at Rack Room Shoes is legit! They got a wide selection of stylish and affordable shoes to suit any budget. The website is easy to navigate and they offer lots of shipping, return and exchange options. Plus, customer service is available on live chat or phone if you need help with your order or have questions about a product.
Rack Room Shoes is an awesome choice for all your shopping needs!
Pros
Shopping at Rack Room Shoes? Wow! Get stylish, comfy shoes – with an enormous selection to choose from. Plus, save money with sales and coupons. Plus Plus! An amazing rewards program gives discounts and exclusive rewards to loyal customers. And their customer service? Top-notch! They always aim to make sure you’re satisfied with your purchase.
Variety, quality, affordability – Rack Room Shoes is the place for footwear!
Cons
When shopping for vehicles on eBay Motors, there are risks. Buyers cannot verify quality or condition. Awareness of online frauds is essential. Check local laws before purchasing; some states may have requirements. Items listed on eBay Motors can be “as-is” with no warranty or rights to return.
FAQs about: Is Rack Room Shoes Legit
Q1: Is Rack Room Shoes a legitimate company?
A1: Yes, Rack Room Shoes is a legitimate company that has been providing quality footwear since 1920.
Q2: Is Rack Room Shoes online store secure?
A2: Yes, Rack Room Shoes online store is secure and uses the latest encryption technology for the safety of their customers.
Q3: Does Rack Room Shoes offer free shipping?
A3: Yes, Rack Room Shoes offers free shipping on orders over $65.