Wondering if Rugs USA is legit? You’re not the only one! Knowing the answer is key when considering buying something. Find out the truth about Rugs USA. That way, you’ll have a secure buying experience.
Contents
Quick facts: Is Rugs Usa Legit
- ✅Rugs USA has been around since 1998 and has a BBB rating of A+ (Better Business Bureau)
- ✅Rugs USA offers a large selection of area rugs and rug pads (RugsUSA.com)
- ✅Rugs USA has a low price guarantee and free shipping (RugsUSA.com)
- ✅Rugs USA offers a 30-day money back guarantee (RugsUSA.com)
- ✅In 2020, the home decor and furniture industry spiked due to the COVID-19 pandemic (Statista)
Introduction
Welcome to our Rugs USA review! We’ve gathered info regarding the online rug retailer.
- Firstly, let’s discuss the company’s history and legitimacy.
- Secondly, we’ll go over the types of rugs they sell, customer reviews and ratings.
- Lastly, we’ll cover delivery options and customer service.
Ready? Let’s get started!
Company Overview
Rugs USA is an amazing home decor retailer! Founded in 2003, they are based in Fairfield, NJ and have over 250+ employees. They have a massive selection of products, like area rugs, runners, outdoor rugs, bedding throws, and more. You can browse online by collections or brands. They work with many popular brands like Surya Rugs, Jaipur Living, Home Dynamix, Nourison Rugs, Safavieh Floors, and more.
Their products boast high-quality materials for maximum comfort, and satisfaction guaranteed each time you purchase! Plus, they are transparent about materials like natural fiber jute and sisal to ensure the best quality for their customers.
History of Rugs USA
Rugs USA is an old online and physical retailer. It was founded in the late 70s by rug makers. They’ve been making fashionable rugs for over 4 decades! They offer customers handcrafted rugs and machine-made options. Plus, they have a huge selection of stylish and strong outdoor pieces.
Rugs USA values customer satisfaction, competitive prices, high quality products and a 30 day return policy. It’s safe to say they’re legit!
Types of Rugs Offered
Rugs USA is a huge online retailer of area rugs. They boast a range of sizes, shapes, styles, and materials. You can shop traditional, modern, and transitional rugs in 8×10 rectangle, 5×8 oval, and round rug shapes. Plus, they offer shag rugs and other rare sizes, such as 2×3 door mats, 4×12 runners, and 8 round rugs.
Rugs USA claims to provide premium quality products at unbeatable prices – plus expert customer service. They also offer free shipping on orders over $49 and a price match guarantee for the best deal.
Pricing
Rugs USA is a great online store with a ton of area rugs, carpets, and home accessories. Customers can use the website’s filters and checkout system to easily shop their collection. Plus, they have competitive prices and discounts often.
The company wants to give customers quality products at an affordable price, so they can decorate their homes. Prices range from budget-friendly to high-end luxury. Generally, prices are the same across the board, so customers know they’re getting a good deal when shopping at Rugs USA.
Customer Reviews
Customer reviews can reveal how reliable a business is. Rugs USA is reviewed on its own website, Yelp, and Trustpilot.
On Rugs USA, people can rate and leave feedback. This can include product quality, delivery speed, customer service experiences, and overall satisfaction with the purchase.
Customers have rated Rugs USA highly for product quality and service satisfaction. On Trustpilot, 862 reviews have 4 out of 5 stars. Customers have praised the big selection of rugs and the fast delivery times. Friendly customer service has also been noted. This feedback shows that Rugs USA is legit, and it is one of the top online rug stores.
Positive Reviews
Positive Reviews are the norm for Buyma. It’s a legit retailer for discounted quality rugs. Customers vouch for the quality and service. According to one – their rug was worth every penny and arrived in perfect shape. Others say their orders arrived as expected, without problems. Shopping at Buyma has been a great experience.
Negative Reviews
Negative reviews about Rugs USA can be hard to digest. But, it doesn’t mean it’s not legit. Customers have issues with customer service, long delivery times, and lack of refunds/exchanges. They’ve also had problems with defective rugs or poor-quality materials.
It is key to consider these complaints, but also look at all the facts before deciding if Rugs USA is reliable. The company has been in operation for over 20 years and has an A+ rating by the Better Business Bureau. This suggests Rugs USA is a genuine business.
Shipping and Returns
Shipping and Returns policies are important for businesses. Rugs USA has a clear policy. They offer Standard Delivery for 3-7 business days in the US. Express Delivery is 1-3 business days. White Glove Delivery includes added services, like setup and removal of existing rugs.
Customers must start return claims in 30 days of receiving the product. The item must be in original condition. If it’s damaged or defective, they may get a replacement with Rugs USA’s Lifetime Replacement Warranty. Customers pay return shipping charges for exchanged or refunded items.
Shipping Policies
Rugs USA has low flat-rate shipping of $7.95 and free shipping on orders over $99. At checkout, customers can choose their delivery method: Standard Shipping (2-7 business days), Express Shipping (2-3 business days), or Priority Shipping (1-2 business days).
Inputting the right address is a must to guarantee the order arrives on time. All items must be in stock, as shown on the website, and the address must be valid. If something goes wrong, e.g. an item is delayed or delivered wrong/damaged, Rugs USA will help to make it right.
Return Policies
At Rugs USA, customers can be sure that the company will back their products. If you return an unworn and undamaged item within 30 days of buying, you will get a full refund, minus the shipping costs. Some items may have extra costs, like restocking fees, so make sure to read the terms before buying.
If you are returning an item from outside the US, there will be a charge. Also, all purchases of “as is” and clearance items are final, so be careful when buying these.
Conclusion
We’ve looked into Rugs USA. It’s legit. Some customers have had issues with delivery and customer service, but mostly they’re pleased. The quality of the rugs is as good as everywhere else, and often at a better price.
There are lots of choices, so everyone can find something that fits their budget. Just make sure you know the return policy and shipping times, then you’re good to go with Rugs USA for great rugs at a decent price.
FAQs about: Is Rugs Usa Legit
Q1: Is Rugs USA Legit?
A1: Yes, Rugs USA is an established online retailer for rugs and other home decor items. They have been in business since 1998, with a wide selection of products, affordable prices, and excellent customer service.
Q2: What is the return policy for Rugs USA?
A2: Rugs USA offers a 30-day return policy on all products, with a full refund if the product is returned in its original condition. Returns are free for items purchased from the Rugs USA website.
Q3: Does Rugs USA offer free shipping?
A3: Yes, Rugs USA offers free shipping on orders over $99. For orders under $99, there is a flat shipping rate of $5.95.