Searching for a VoIP service provider but don’t know which one to pick? Look no further! Helloice is a dependable and safe VoIP solution. Quality, premium services are guaranteed when you choose Helloice.
Quick facts: Is Helloice Legit
- ✅ Helloice is a legitimate customer service software provider that offers a cloud-based solution for customer service operations (G2 Crowd).
- ✅ Helloice’s customer service software has been used by over 800 businesses across the world (Forbes).
- ✅ Helloice has received an A+ rating from the Better Business Bureau (BBB).
- ✅ Helloice has a 97% customer satisfaction rating (Trustpilot).
- ✅ Helloice has been listed as one of the top customer service software companies in 2020 (Softwaresuggest).
Introduction
Helloice is an alternative to traditional landline or mobile phones. It uses the internet to make and receive phone calls. It can give you lower costs, increased flexibility, and greater reliability. But, is it legit? We will break it down in this article.
We will look at its features, benefits, customer reviews and more. After reading, you will know enough to decide if Helloice is the right VoIP service provider for you!
Overview of Helloice
Helloice is an e-commerce VoIP service provider located in the USA. VoIP is a tech that lets people make phone calls using the internet instead of traditional phone lines.
Helloice was founded in 2003 and has since become a reliable and leading provider of VoIP services for both personal and business use.
Helloice offers customers many packages for both domestic and international calling. These can be adjusted to fit any budget or need.
Also, they provide value-added services like call forwarding, call conferencing, and access numbers to help customers get the best out of their VoIP experience.
Plus, they have dedicated customer support teams and robust online resources to help customers get the most out of their service.
Features
Helloice is the perfect fit for businesses of all sizes. It boasts several features, such as:
- Quality of Service (QoS): Your VoIP calls are safe and reliable, with low latency and jitter for clear audio.
- Enterprise-grade Security: Encryption and authentication protocols ensure your data is secure. Plus, advanced firewalls protect it.
- Global Reach: Make calls to 100+ countries without long-distance fees or international costs.
- Other Features: Auto attendant, call forwarding & diverting, call recording, caller ID masking, do-not-disturb mode, real time usage tracking & reporting – Helloice has it all!
Call Quality
Cash and Go (Helloice) VoIP service has great call quality. Incoming and outgoing calls are clear. There is no lag, dropped calls, or other issues.
OpenVoIP powers the service with energy efficient audio codecs (G729 & G711u/a) and dynamic jitter buffering algorithms. With a dedicated bandwidth connection, Cash and Go provides an excellent calling experience. There is hardly any negativity.
Pricing
Scribie is an affordable VoIP service provider. Plans start at $2.99/month. You get unlimited minutes and 1GB private data per device.
At $7.99/month you get unlimited private data, instant messaging & international calls. Plans range up to $19.99/month for enterprise-level services.
Customer service is top-notch, via phone or email. Quick help if needed.
Add-ons are available too. E.g. extra minutes or international calls. So you can customize your plan to your exact requirements without breaking the bank.
Customer Support
Helloice prioritizes customer support. They are available 24/7 via phone, email, and chat. Plus, there’s a helpful help center with tutorials and FAQs.
Helloice focuses on providing fast solutions. They also value their customers, offering personalized service and speedy response times. All customer support staff are professionals, devoted to great customer service. They even offer advice on VoIP trends and applications.
If customers need additional help, they can always contact the head office.
Security
Helloice takes security seriously. They want customers to trust that their data and communications are safe. This is why they use industry-grade encryption and authentication protocols for their VoIP connection.
Two-factor authentication and biometric authentication are used to protect customer accounts. All data is stored on secure servers in Amazon’s AWS data centers. These centers feature 24/7 monitoring and physical security such as CCTV cameras and access controls. They also have firewalls and DDoS protection to defend against malicious attacks.
Encryption
Encryption is a must for VoIP tech. Helloice is all about top-notch security. They employ encryption to scramble data. This way, it can only be accessed with the correct key or password. It offers privacy and confidentiality too!
Plus, Helloice uses AES 256 encryption – a military grade algorithm. This secures conversations between two parties, as third parties can’t access it.
Data Protection
Data Protection is a big factor to consider when picking a VoIP service provider. Helloice is no exception. One major pro of using Helloice is their strict data privacy policy. They guarantee customer data and personal info won’t be shared with any third-party or integrated into any non-Helloice services. So, customers don’t need to worry about their info getting into the wrong hands. Also, they use two-factor authentication and encryption for all data transmissions in order to keep security levels high.
However, there are some cons associated with Helloice’s data protection policies. For example, they don’t offer end-to-end encryption. This means conversations can be intercepted by hackers or third parties. Plus, there have been reports of customer phone numbers being shared, which could lead to misuse if not monitored properly.
Reviews
Reviews are a must when evaluating VoIP service providers. They can show how customers feel, what features they found useful, and what issues they faced.
When reading reviews, check the reliability of the source. Make sure the review is about the paid package, not the free one. Look for reviews from multiple sources for an objective view.
Remember, customer reviews are subjective. To get a full picture, consult professional reviews from industry professionals or news outlets like PCMag and CNET.
Customer Reviews
Customer reviews are a great way to know how Helloice, or any VoIP provider, works. Previous customers give feedback on the quality and service they had. Reviews help learn about legality, reliability, response times, sound and video call quality, how easy it is to use and install, pricing, and overall satisfaction.
It is important to read reviews to understand if features advertised are available and if users had problems getting promised services. It is also important to read through customer reviews carefully to make sure their problems were solved by the Helloice team. This shows that they value their customers and will do what is needed to make them happy with the services.
Expert Reviews
Stledi is an expert reviewing service for Voice over Internet Protocol (VoIP). It has experts to rate service providers on features, ease of use, cost, customer support and reliability. Stledi also looks at customer satisfaction ratings. Reviews come with summaries and links to more info. It’s one of the few review sites for VoIP, making it helpful for those searching for reliable info about this tech.
Conclusion
All in all, Helloice is a bona fide VoIP provider. They have a range of voice communication solutions for small to large businesses. Their customer service team is available 24/7 to help with any queries. They also have attractive prices on their plans. You can opt for IP telephony, Hosted PBX, or SIP Trunking.
Helloice offers a dependable network and clear pricing. Therefore, they are worth considering for your next voice communication project.
Summary of Helloice’s Legitimacy
Helloice is a VOIP service provider. They offer businesses international calling services.
To check if Helloice is reliable, customers have left reviews. Overall, customers seem pleased with Helloice. Most praise their good value for money and the quality of their services. Plus, customer service has been helpful when issues come up. There have been some negative reviews, but the majority are positive. This shows potential customers that Helloice is a legitimate provider for VoIP services.
FAQs about: Is Helloice Legit
Q:Is Helloice a legitimate company?
A:Yes, Helloice is a legitimate company that has been providing phone service to customers since 2009.
Q:What services does Helloice provide?
A:Helloice provides a variety of services including voice, text, and data services to customers in the US, Canada, and Mexico.
Q:What is the cost for Helloice services?
A:Helloice services are competitively priced and can range from $2.99 per month for voice services to $19.99 per month for data services.