Are you planning a holiday? Thinking of using eDreams? You may have questions about them. Don’t worry! We’ll tell you the truth. This article reveals all about this well-known travel company.

Quick facts: Is Edreams Legit

• ✅ Edreams holds a Trust Score of 4.3/5 on Trustpilot, (Trustpilot)
• ✅ In 2018, Edreams booked 27 million flights and 8 million hotels, (Edreams)
• ✅ The Edreams app has been downloaded over 7 million times, (Google Play Store)
• ✅ Edreams has over 5 million customers in Europe, (Edreams)
• ✅ Edreams provides customer service in 17 languages, (Edreams)

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Overview of eDreams

eDreams is an acclaimed online travel biz that gives customers access to book flights, hotels, car rentals and packages worldwide. With its easy-to-use website and wide range of travel offers, it can be a great way to save time and money when arranging your next holiday.

eDreams was initiated in 2000 in Spain by four businessmen aiming to make booking trips simpler for customers. Since then, they have broadened globally with offices in over 40 countries. They are also one of the only online travel biz to give customers real-time customer support through chat.

eDreams boasts offering customers comprehensive coverage of routes, prices, availability and airline options from different providers. This permits them to offer much more competitive prices than other online travel agents or booking sites. eDreams further offers additional discounts and promo codes for miscellaneous destinations, making it even more attractive for travelers seeking for the best deal.

What is eDreams?

eDreams is a Barcelona, Spain based travel agency. It was created in 1999 and offers flights, hotels, vacation packages, car rentals, and travel insurance to people around the world. It is well-known as one of the most famous and long-standing online travel agencies.

The company’s website is user-friendly. It has features such as flight tracking, price alerts, customer reviews of accommodations and attractions, flight insurance protection plans, loyalty programs with bonus points. eDreams also provides 24/7 customer support. They call you back if required. All this, makes eDreams an ideal choice for travelers seeking reliable online travel solutions.

What services does eDreams offer?

eDreams has something for everyone! Need a flight? They offer some of the best international and domestic flights at a great price. Looking for a hotel or a car rental? eDreams has you covered! Or, maybe you’re searching for a cruise deal? No problem! They even have vacation packages with flights, hotels, activities, and more.

Plus, their customer service team is ready to help you if something goes wrong. Reach out to them by email or live chat!

Customer Reviews

Customer reviews are majorly important for businesses. Companies use them to know what their clients think of their products and services.

For edreams, reviews are helpful in knowing if it is a trustable travel service. Customers can give feedback that can evaluate if edreams is reliable. They can also mention problems they faced while using the service, like customer service, booking process and flight/hotel quality.

Overall, customer reviews are very useful for businesses. Seeing what others experienced lets companies make changes that will make user experience better. Reviews provide an insight into customer satisfaction.

What do customers say about their experiences with eDreams?

Many customers report positive experiences with eDreams. Prices for flights and hotels are often cheaper than other sites. Customers find the website easy to navigate, and appreciate its range of choices. The customer service team is helpful and responds quickly.

However, there are some negative reviews. Difficulties getting refunds or changes, hidden fees, and incorrect bookings have been reported. This has caused confusion during check-in and boarding processes, leading to extra stress.

It’s clear that eDreams has both satisfied and frustrated customers depending on their experiences.

Are there any complaints about eDreams?

eDreams is a renowned online booking platform, used for travel and services like flights, hotels, car rentals, and holiday packages. Checking the reliability of a site is essential before booking, especially for a company like eDreams that operates internationally. Is eDreams legit? Yes.

Though not perfect, eDreams has many customer reviews displaying their commitment to quality. These reviews can be found on their own website and independent review sites, such as Trustpilot. On Trustpilot, 83% of reviewers have given eDreams 4 or 5 stars for dependability and customer service. Nevertheless, there are still complaints about eDreams, such as delayed refunds and deceptive pricing info.

Therefore, customers must read the Terms & Conditions prior to booking to avoid unexpected prices or fees. This will help them to have a seamless trip.

Features and Benefits

eDreams is an online travel booking platform. It makes it easy for customers to book flights, hotels, car rentals and package deals. Amazing features and benefits make it simpler and safer than ever to book.

• Best Price Guarantee, 24/7 customer service, flexible payment methods, easy cancellation policy and filters to help customers find the perfect flight or hotel.
• Plus, eDreams has an extensive selection of flights and hotels worldwide. Reasonable prices and discounted deals on weekends. Loyalty points when you book, which can be used for future discounts.
• Sign-up for the newsletter to get special discounts and offers from partner companies.

eDreams provides customers with a secure and efficient way to book their next trip online.

What are the features and benefits of using eDreams?

eDreams is a top online travel agency. It has great features for travelers! Find flights, hotels, car rentals and package deals. With one click, you can search 500 airlines. Use Low Fare Finder to find the cheapest travel dates. Make payments with Visa, MasterCard, American Express or Diners Club.

• Bonus+ program lets you earn points when you book trips.
• Plus, you get 24/7 customer service.
• And exclusive deals on select packages!
• Best Price Guarantee for all flights.
• Enjoy flexible booking options.

Have a great journey with eDreams!

What are the pros and cons of using eDreams?

The Pros of eDreams include:

• Easy domestic & international flights.
• Safe & secure booking.
• Huge range of travel deals.
• Decent customer service.
• Transparency about hidden costs.
• Low-price guarantee.
• Discounts & rewards.

Cons:

• Lack of flexibility with changes or cancellations.
• High prices for hotels & travel arrangements.
• Complaints about customer service.
• Website not optimized for mobile use.

In summary, eDreams is a legitimate business offering discounted flights & holiday packages. Customers should consider Pros & Cons before booking, as there may be better alternatives.

Security and Safety

Booking a flight? Get the best deals and stay safe! eDreams is a popular travel booking website with great prices. Understand the security measures they offer customers.

eDreams offers secure payment methods and uses SSL encryption technologies. They detect any potential fraud or suspicious activity. Therefore, eDreams is legit with basic security measures in place for protection.

Is eDreams secure and safe to use?

Is eDreams safe to use? Yes! It has an excellent reputation. People trust it for its reliable service. User reviews are always positive. Plus, quality customer support and an easy-to-navigate website.

eDreams takes extra precautions like Secure Socket Layer encryption. All bookings go directly to official airlines, hotels, and car rental companies. It’s been around over 20 years, and is a leading travel search engine in Europe. This shows how reliable it is.

In conclusion, eDreams is legitimate and secure for booking travel online.

What measures does eDreams take to ensure customer security and safety?

eDreams is dedicated to customer security and safety. We use advanced encryption and the highest level of SSL (Secure Socket Layer) technology on our website. Plus, there’s a Client Management Department that provides individualized service and help. Live Chat is also available for customers who have inquiries.

For payment, we offer secure options like Visa, Mastercard, and PayPal. Rest assured that your money is safe and secure with us!

Conclusion

eDreams is legit! It provides customers with amazing prices for flights, hotels and more. Despite occasional complaints, they always keep their customers happy with quality products, great customer service and competitive prices. Reviews from people who used their services are proof of this.

If you’re looking for an affordable holiday or business trip, eDreams is the way to go. It’s fast, simple, secure and legal! With lots of options, it’s super helpful in finding your next travel deal.

Is eDreams legit?

When considering if eDreams is legit, think of the pros and cons. The positives? Saving on fees, booking multiple websites at once, and the ease of use.

But, there are also drawbacks. The biggest con is poor customer service compared to other travel agencies. You usually deal with a third-party website rather than someone from the airline/hotel. Also, some have reported unreliable bookings and extra fees not stated prior.

Due to being a third-party site, you don’t get access to the same discounts and deals as if you booked directly. Consider this before making a decision!

Final thoughts on eDreams

eDreams is a dependable travel and booking site, offering great deals and discounts. The user experience is smooth and secure. Navigating the site to find flights and hotels is easy. The only downside is the lack of multi-city journey support. Also, flight change fees can be pricey. Nonetheless, eDreams is a safe and speedy option for bookings around the world.

If you’re in search of an online travel agent with great discounts, it’s worth checking out their extensive catalog of offers.

FAQs about: Is Edreams Legit

Q: Is edreams a legitimate company?

A: Yes, edreams is a legitimate online travel agency that has been in business since 2000.

Q: How do I know my payment is secure when booking on edreams?

A: Edreams uses secure payment processing technology, so your payment is always safe.

Q: Can I cancel my booking on edreams?

A: Yes, you can cancel your booking on edreams, and you may be eligible for a refund depending on the airline’s cancellation policy.