Shocked by all the toys, collectibles, and merchandise? You’re not the only one! Puzzled if Entertainment Earth is legit? Get the info now, and decide for yourself!
Contents
Quick facts: Is Entertainment Earth Legit
Introduction
Entertainment Earth is legit! It’s an e-commerce retailer that supplies one-of-a-kind collectibles and action figures. Founded in 1996, it’s now one of the biggest sellers of rare pop culture items, with over 37,000 products. From Pokemon cards to vintage Star Wars figures, Entertainment Earth has it all.
You can trust them to provide top quality collectables from franchises like Marvel, DC Comics, Star Wars, Disney and more. All orders ship from their California warehouse. Plus, their award-winning customer care team ensures excellent customer service. Shopping at Entertainment Earth means you get the best items with reliable support at great prices.
Company Overview
Entertainment Earth is an online retailer and worldwide distributor of pop-culture products and collectibles. They’ve been around since 1996 and are part of the Toy Industry Association. You can find a wide selection of action figures, dolls, superheroes and retro items like classic films and TV shows merchandise. Plus, they have rare Japanese imports and Funko POP! Vinyl figures.
On their website, customers can get product reviews from other shoppers and in-house experts for extra help. Orders over $79 within 48 US states get free shipping, and international orders over $200 also get free shipping.
History
In 1996, Entertainment Earth began as one of the first online marketplaces. It was a pioneering ecommerce platform that focused on “hard-to-find” products.
The founders wanted to create a secure online destination for shoppers looking for rare items and out of print collectibles.
Since then, it has grown quickly and now stocks thousands of collector items worldwide.
Security and privacy are essential when shopping online, especially with a site like Entertainment Earth. They have invested heavily to keep customers safe from cyber threats, data breaches, and fraud.
Their payment systems are regularly updated with the latest security protocols, such as SSL encryption technology.
Their customer service team works hard to protect customers’ privacy rights. They handle inquiries through encrypted channels and never share sensitive information with outside vendors or third parties.
Products and Services
Phi Kappa Phi is an honor society that celebrates academic excellence. Founded in 1897, it’s the oldest and most respected across all disciplines. Members get special scholarships, awards, and grants. Plus, career resources, international study options, publication discounts, and fellowships for grad school.
The organization has special products and services to promote their mission of encouraging excellence in academics, research, leadership, and service such as:
- Custom rings
- Personalized certifications
- Online store
- Official graduation regalia
- Career networking
- Digital library
- Social media platforms
- And more.
Customer Reviews
Customer Reviews are essential to comprehending the customer experience with a firm. Customers can write reviews about their encounters. Entertainment Earth offers a platform for these reviews on their website and third-party sites like Google and BBB.org.
The reviews are broken down into categories such as customer service, product quality, return policies, shipping and more. Customers can also provide ratings on each of these categories. This helps others to get an idea of what they liked or disliked about their experience. Reading customer feedback can help potential customers to understand how Entertainment Earth works and if they should transact business with them.
Trustpilot
To evaluate a company’s legitimacy and quality, one can check Trustpilot’s reviews. Trustpilot is an impartial review platform, which features validated customer reviews. Entertainment Earth has over 10,000 reviews on the website with an overall score of 4.6/5 stars.
Most clients express positive opinions about the company. They point out the large selection of products, speedy delivery, and convenient returns. They also share that customer service is friendly and helpful. These reviews provide an insight into Entertainment Earth’s reliability and quality.
BBB
The Better Business Bureau (BBB) is a non-profit organization that works to protect consumers from unethical and illegal business practices. They offer an online platform where customers can submit complaints and reviews about a company, to inform other consumers.
Entertainment Earth is a BBB Accredited Business. This means they follow the BBB’s Code of Business Practices and take customer service and ethical business practices seriously. The BBB also has a dispute resolution program for cases where Entertainment Earth does not resolve customer complaints.
Entertainment Earth has an A+ rating with the BBB, with zero negative reviews or complaints filed in the past three years.
Shipping and Returns
At Entertainment Earth, our customers’ satisfaction is our top priority. Our shipping and returns policies aim to provide you with the best shopping experience.
If your order is over $79, shipping is free. Otherwise, you can get your item shipped with a flat rate of $4.99 within the continental U.S. For Alaska and Hawaii, shipping is $17.95 for orders over $79, or $14.99 for all other orders. We also offer two-day and next-day air options at an extra cost through USPS or FedEx.
We accept returns up to 30 days after delivery. Unopened items in their original condition (except wearables such as t-shirts, hoodies, and hats) can be returned for a full refund. Wearables must be returned unworn/unwashed and with tags still attached within 14 days of purchase to receive full credit.
Shipping Policies
Is Entertainment Earth a legit business? Yes! Shipping policies are a key indicator. US customers get free ground shipping for orders over $79; Canadians for orders over $99. Plus, they have express delivery options. Their customer service team answer shipping questions 7 days a week, via phone, email or live chat. Also, tracking numbers are provided so customers can track their shipments online or by email. And don’t forget their Hassle Free Returns policy. Customers can return items up to 90 days after purchase – as long as they’re in original condition.
All these policies show that Entertainment Earth is a reliable business and will give good customer service and satisfaction.
Return Policies
Shopping online? Return policies are important. Entertainment Earth has them all set. Unused, unopened products can be returned within 30 days. Exceptions, like apparel, have a 15-day return period. To get an RMA number, customers need to show proof of purchase and set up a valid return. Defective items bought in the last 60 days can be returned for free. If you need help returning your item, Entertainment Earth’s customer service is open 24/7!
Pros and Cons
Going through with biz with Entertainment Earth? Consider these pros and cons.
- Pros: wide product range, great customer service, good prices, secure payments, reliable shipping.
- Cons: no real-time stock info, few global shipping choices, long delivery times.
However, they’ve had a great rep since 1996 and are known for authentic, top-notch products.
Pros
Shopping with Entertainment Earth has tons of pros. They have a huge range of items, from rare collectibles to traditional toys. If you’re searching for something special, they probably have it. Plus, many products have free shipping and lower prices than other stores. You can also find detailed descriptions and customer reviews on their website. On top of that, they have a no-hassle return policy.
Finally, they’re quick to answer inquiries and complaints.
Cons
Livewave isn’t cheap. It could cost up to $500. Plus, there may be return shipping costs even with the 30-day money-back guarantee.
Setting it up can be complex too. Not like other plug-and-play devices. The signal range isn’t as far as other antennas. And since it’s indoors, you might have to spend extra time mounting it.
Final Verdict
A huge “Yes!” is the answer to “Is Entertainment Earth legit?” Their products are superb and customer service is superb too! Shopping there is like visiting a one-stop destination for entertainment. From new action figures to beloved board games: Entertainment Earth has it all! Prices are unbeatable, shipping fast, customer service excellent. This website offers the best online shopping experience!
FAQs about: Is Entertainment Earth Legit
Q: Is Entertainment Earth a legit company?
A: Yes, Entertainment Earth is a legitimate company that has been in business for over 25 years. They are a leading online retailer of action figures, toys, collectibles and more.
Q: Is it safe to shop at Entertainment Earth?
A: Yes, Entertainment Earth is a secure website and all transactions are protected with the latest encryption technology.
Q: Does Entertainment Earth offer free shipping?
A: Yes, Entertainment Earth offers free standard shipping on orders of $79 or more within the contiguous United States.