Hotels.com – legit option? Wonderin’ if it’s true. Read up on features and customer reviews. Get the scoop here! Bookings are secure, no need to fear.
Contents
Quick facts: Is Hotels.Com Legit
- ✅ Hotels.com is an Accredited Business of the Better Business Bureau with an A+ Rating (Better Business Bureau)
- ✅ Hotels.com had over 1.5 million “verified guest reviews” in 2018 (Hotels.com)
- ✅ Hotels.com has over 325,000 properties in over 19,000 destinations (Hotels.com)
- ✅ Hotels.com provides a “Price Match Guarantee” (Hotels.com)
- ✅ Hotels.com is a trusted travel brand that has been in operation for over 25 years (Hotels.com)
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Introduction
Hotels.com? Legit? That’s the question! Serving more than 130 million guests each year, the popular hotel booking website offers a wide range of travel-related services and products. From booking hotels to car rentals and vacation packages, Hotels.com has become one of the world’s most popular hotel booking websites.
But, is Hotels.com legit? This article takes a detailed look at Hotels.com to answer all questions about their legitimacy and how they compare to other hotel booking websites. We’ll explore features, customer reviews, customer service options and more, to help you decide if Hotels.com is right for you when planning your next vacation or business trip.
Let’s explore the features of Hotels.com:
- Features
- Customer reviews
- Customer service options
Overview of Hotels.com
Hotels.com is a renowned online hotel booking platform. Customers can search and book rooms around the world. It’s a legit business, founded in 1991 as part of Expedia – one of the first travel agents. Since then, Hotels.com has become a top industry brand. It offers an extensive selection of properties and competitive rates. Plus, its loyalty program rewards customers with points on bookings. These points can be exchanged for discounts on future bookings.
Though there are some concerns about certain hotels listed on Hotels.com, it remains a reliable source for quality and affordable hotels.
What is Hotels.com?
Hotels.com is a top travel website for hotel bookings. It has over 500,000 hotels in 20,000 international destinations. Customers can book flights, cars and redeem packages on the site. They can also check out reviews and ratings of each hotel, along with photos, amenities and prices.
Plus, Hotels.com offers Jordan Red Membership. This provides exclusive rates and points for future stays with partner hotels worldwide.
What services does Hotels.com offer?
Hotels.com is an online travel company with discounted rates on hotel bookings. It offers services like car rental, vacation packages, cruises, and flights. Customers can access them through the website or app.
The company has thousands of properties in more than 200 countries. These properties have many features like private pools, rooftop bars and restaurants, beach access, spa facilities, and more.
Hotels.com offers discounts like
- price match guarantees
- free nights for two or more stays at select properties
- complimentary Wi-Fi access at participating hotels
- loyalty rewards points for each booking
All of these are available worldwide.
Legitimacy of Hotels.com
Hotels.com is a popular online travel website, with over 1 million hotels worldwide. It is owned by Expedia Group, a publicly traded corporation. So, Hotels.com can be trusted.
Its legitimacy is verified by the Better Business Bureau (BBB). This certification means Hotels.com follows honest and ethical business practices. Such as, responding to customer inquiries and complaints promptly, and providing the correct pricing info.
Hotels.com also uses 256-bit encryption technology to protect private data entered at checkout. Plus, it has payment processing that complies with PCI-DSS regulations.
So, Hotels.com is a legitimate source for booking hotel rooms. It is accredited by the BBB. And its payment system meets industry standards for data security set by the Payment Card Industry (PCI).
Is Hotels.com a legitimate business?
Hotels.com is legitimate. It’s owned by Expedia Group and has been around since the early 2000s. It’s one of the world’s most popular travel websites with 20 million visitors each month. Hotels.com is secure and trustworthy. It strives to give customers an enjoyable online experience when booking.
Secure encryption technology protects customer info like credit card numbers when it’s sent over the internet. Useful features help customers plan their trips. Hotel descriptions and ratings from past guests let customers know what they’re paying for before they book. Hotels.com also has safety standards. All suppliers must meet certain security requirements to be on the platform.
What safety measures does Hotels.com have in place?
Hotels.com takes their customers’ safety very seriously. They use digital security like data encryption, anti-fraud tech, and email verification when someone signs up. They also have two-step authentication and passwords must be changed every 90 days.
Customers can get 24/7 support in case they have questions or worries. Hotels.com’s partners are required to stick to strict privacy policies. These policies protect travelers, and make sure that legitimate bookings are honored at each hotel. Customers can trust that they will get what they paid for without trouble.
Customer Reviews
Customer Reviews are vital for a hotel’s credibility. Reviews come from a variety of sources, such as TripAdvisor, Google, Yelp, etc. It’s important to remember that these are only opinions and may not necessarily reflect the hotel as a whole. Look at the general rating then read both good and bad reviews to get a clear picture of the experience.
Hotels.com is a popular website for booking hotels. Always read reviews before selecting a hotel from them. Check when the reviews were written and what major issues customers had when staying there. This will give you better insight into your accommodation choice.
What do customers say about Hotels.com?
Hotels.com is in a great spot with customer reviews. It has a 4-star rating and more than 1,100 reviews on Trustpilot. Many customers say their online service is easy to use.
- They like the variety of options from budget to luxury.
- Plus, the website has helpful info like ratings and top deals.
- Folks also use their loyalty program to save money.
In conclusion, Hotels.com customers find it convenient and reliable. They are happy with it!
What are the pros and cons of using Hotels.com?
Hotels.com is a well-known online travel agent. It has options for budget, mid-range and luxury hotels. It offers discounts to customers, so they get the best deal.
The pros of Hotels.com are:
- low prices
- lots of choices
- customer reviews to help people make informed decisions
- let you cancel bookings for free
- use loyalty programs to save money
On the other hand, there are cons to Hotels.com. For example, there are limited customer service options if you need to change or cancel a reservation at the last minute. Furthermore, it can be hard to find a room at peak times. And, on top of that, Hotels.com may add fees to your booking fee, which can make the cost per night more expensive.
Conclusion
Hotels.com is a real business. It has been around for over 20 years and people love it! If you want a dependable and trustworthy travel booking site, it is the one. It has amazing hotel offers like lower prices, rewards, and loyalty programs. Plus, if any problems come up, help is there 24/7. Hotels.com even has a price-match guarantee. Sounds like the perfect pick for hotel bookings!
FAQs about: Is Hotels.Com Legit
Q: Is Hotels.com a legitimate website?
A: Yes, Hotels.com is a legitimate website and a trusted source for booking hotels online.
Q: What payment methods does Hotels.com accept?
A: Hotels.com accepts a variety of payment methods, including credit cards, PayPal, and debit cards.
Q: Does Hotels.com offer discounts?
A: Yes, Hotels.com offers frequent discounts and special offers on select hotels.