Shopping for a new clothing store? Not sure if Lulus is legit? You’re in luck! This article will tell you what sets Lulus apart and if it’s worth the money. Get the inside scoop now!
Contents
Quick facts: Is Lulus Legit
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Introduction
Lulus is an online fashion retailer that has become popular among millennials. It offers a wide range of fashion items, from casual to formal wear, at wallet-friendly prices. But with the abundance of online stores, it can be hard to tell which ones are real and which are fake. That’s why doing your research is so important before you shop with any retailer.
We’re here to help! In this guide, we’ll explore all of Lulus – from its history to customer reviews, product selection & quality, shipping policies & costs, return/exchange policies, and more. So you can make the best decision for your fashion needs – and shop safely & confidently!
History of Lulus
Lulus is an American fashion retailer located in San Francisco, California. Founded by mother and daughter duo Marie and Debra Cannon in 1996, they have quickly become a major player in the fashion world. It started out as an online boutique for prom and special occasion dresses. Since then, it has acquired numerous brands, becoming a fashion authority.
Lulus offers high-quality products at reasonable prices. There are a variety of styles, including basics and prints, as well as accessories like jewelry and shoes. Thus, it is a great place to find outfit inspiration or buy a whole wardrobe. Nowadays, Lulus has its headquarters in San Francisco and more than 40 retail locations across the US.
Origins of Lulus
Lulus is an online clothing retailer based in San Francisco, California. It began as a mail-order catalog business in 1996 and moved to the web in 2000. Now, it’s a leading online store for fashion-forward apparel, accessories and shoes, for both men and women.
It offers great products at low prices. Basics like tees are under $30, while premium items like dresses and coats cost over $150. Lulus also offers discounts and free shipping, plus regular sales events.
More than 10 million customers shop with them around the world. Lulus employs around 200 people in the South of Market (SOMA) neighborhood in San Francisco.
Expansion of Lulus
In 2017, Lulus was acquired by Revolve Group, a San Francisco-based fashion retailer. With the acquisition, Lulus aimed to expand and reach new audiences.
Since then, they’ve widened their product selection with dresses, jackets, and denim. Plus, their presence has grown in Europe, Asia, Canada, and Australia. Customers can now shop thousands of items on the website or through the mobile app.
Furthermore, since the acquisition, Lulus has improved their customer service. They offer live chat representatives 24/7 and e-mail responses within 24 hours, even on weekends. This means customers can find help quickly, often in minutes!
Quality of Products
Lulus offers great quality at an affordable price. Their apparel is well made and designed to last. Fabrics are comfy, fashionable, and long-lasting. The selection is vast and updated regularly. On top of that, they have a generous return policy so customers can return/exchange items within 30 days.
All these features show why customers trust Lulus for their clothing needs.
Quality of Clothing
Lulus has customers loving their brand thanks to their quality clothing. They take pride in offering clothes that last. The fabrics they use are hand-picked to ensure they look and feel great. Every garment is checked to make sure it’s free of defects before being sold. Shoppers can trust Lulus to provide clothing and accessories that meet their expectations for comfort and durability.
Plus, many items are made with sustainable materials, as Lulus is devoted to inclusivity and environmental responsibility.
Quality of Accessories
When pricing Lulus clothing, the quality of accessories matters. They can be plastic, fabric, metal or glass. Lower quality items typically cost less. But, Swarovski crystals and genuine leather can raise the price. The complexity of the item affects the cost too. An embellished dress involves less skill than a tailored coat. So, intricate designs usually have higher prices.
Pricing
Lulus offers competitive prices. Most items are between $30 and $60. You can even find sale prices and discounts. Plus, free shipping on orders over $50. However, Lulus might be too pricey for those on a budget or looking for high-end pieces.
All in all, they provide good value for money for most customers.
Pricing Compared to Other Brands
Lulu’s has amazing prices! Compared to other stores, theirs are usually 25-35% cheaper. Plus, they often have sales of up to 70% off. Buying in bulk? You’ll get even more discounts!
To sweeten the deal, Lulu’s also has a rewards program. Get points for every purchase that you can use to buy more stuff. All in all, Lulu’s beats Macy’s and Nordstrom when it comes to trendy clothes and accessories. Get great value at an awesome price!
Discounts and Promotions
Discounts and special promotions? Look no further than Lulus! Get promo codes on their website or through affiliates, with savings of up to 50%. Plus, new customers get 15% off their first purchase. Flash sales come and go, with even bigger discounts. So, get amazing discounts and promotions with Lulus!
Customer Service
Customer service is a must-have for companies. Customers need to be able to express their worries and get quick responses.
Lulus, a popular online store of fashion apparel, has had some issues with customer service. People reported difficulties getting in touch for orders, returns, and refunds.
Lulus has taken action to fix this. They have an educational website about their products and policies. Also, they offer customer support 24/7 via phone and email. Plus, they have a forum for customers to communicate and talk about their shopping experiences. On top of that, free shipping is provided on most items. They also have detailed product information and photos for customers to make informed decisions.
All in all, Lulus provides great customer service. It’s worth considering if you’re looking to shop from them online.
Return Policy
With Dundle’s return policy, customers get a 30-day money back guarantee for any unused, unworn merchandise. If you’re not satisfied with your purchase, contact the company and return it within 30 days for a full refund.
If an item is defective, and was bought within 12 months, you’ll get a repair or exchange service free of charge. Make sure to check items before removing tags or labels, since refunds won’t be accepted after this.
If you have questions or concerns, reach out to their customer support team, Mon-Fri 9am-6pm CST.
Shipping
When buying from Lulus, customers have four shipping options. For US orders, they can choose:
- Standard Shipping for most items at $6.95 flat rate.
- Express Shipping at $19.95.
- Overnight Shipping at $44.95, and Saturday Delivery is an extra $10.00.
- Certain US areas have access to Next Day Shipping with rates from $14.95-17.95, depending on recipient address and order weight/cost.
International orders have various costs, depending on country selection, order weight, and package size/content restrictions by the country’s rules.
Reviews
Reviews are vital for customers. They give an insight into the experiences of people who purchased a product or service. Reviews can help shoppers decide and give them trust to buy.
For Lulus, reviews show the products, customer service, shipping times and costs.
Lulus reviews have both good and bad. Positive reviews usually talk about the big collection of clothes and accessories, good prices, quick shipping, quality control and friendly customer service. Negative reviews point out inaccurate sizing chart, slow delivery times and problems with returns or refunds.
Even though, Lulus seems to be popular among customers due to its fashionable and affordable clothes that ship fast and at reasonable prices.
Positive Reviews
Customers and potential customers have shared their experiences with Hempworx on sites such as Glassdoor, Trust Pilot, Yelp and Reddit. Good or bad, these reviews give insight into the company’s legitimacy.
HEMPworx has won several awards since 2017, including the Dope Industry Awards’ CBD Product of the Year (2019), the Consumer Choice Award for CBD Product Excellence (2018) and LA Weekly’s Best CBD Products (2016).
These awards demonstrate that Hempworx is a reliable brand with trustworthy products.
Negative Reviews
Customers of Lulus often voice complaints about bad customer service. For instance, slow responses and return issues. Additionally, many mention the product quality doesn’t match the website pictures. Fit problems and defective or damaged items are also cited. Some customers even allege that Lulus charges for returns despite it being their fault.
Nevertheless, one should be cautious when reading reviews, as some people may be exaggerating the bad experiences for various reasons. It’s recommended to read through reviews objectively before forming any opinions about the company or its products.
Conclusion
Careful research reveals Lulus is a reputable company that has affordable, quality clothing. Customers are pleased with their purchases and give positive reviews. The BBB accredits Lulus, verifying it as a trustworthy business. For stylish, quality clothes without a hefty price tag, Lulus is an excellent choice.
FAQs about: Is Lulus Legit
Q: Is Lulus Legit?
A: Yes, Lulus is a legit fashion retailer that provides stylish and affordable clothing. They offer a variety of fashion products from dresses and tops to shoes and accessories, as well as beauty and home goods.
Q: What Payment Methods Does Lulus Accept?
A: Lulus accepts the following payment methods: Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Lulus Store Credit.
Q: Does Lulus Offer Free Shipping?
A: Yes, Lulus offers free standard shipping on orders over $50 shipped within the US. For orders under $50, there is a flat rate shipping fee of $5.95.