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Contents
Quick facts: Is Newchic Legit
- ✅Newchic has received over 8 million positive reviews from customers since its inception in 2015 (Trustpilot).
- ✅Newchic has an average customer satisfaction rating of 4.4/5 stars (Trustpilot).
- ✅Newchic has a comprehensive return/exchange policy, allowing customers a full refund or exchange within 30 days of delivery (Newchic).
- ✅Newchic has over 6 million active customers worldwide (Statista).
- ✅Newchic has over 3,500 products available in its online store (Newchic).
Introduction
Is Newchic legit? We’re uncovering the truth! To get an honest review, we analyse customer reviews, product quality, store policies, payment methods and delivery services offered by Newchic.
We research customer service, product quality, delivery services, and return policies. All this helps us to make an unbiased opinion. This will help you decide if you should make a purchase from Newchic.
Company Background
Newchic is an e-commerce platform founded in 2015. It’s based in Amsterdam, the Netherlands, and has branches in Dubai and Los Angeles. Newchic offers a range of clothing, shoes, bags, accessories and beauty products for men and women.
There’s a loyalty program that rewards customers with points when they shop or refer someone to the website. Newchic ships to over 200 countries and sells products through affiliates like AliExpress, Amazon Global Store, Shopee Mall, and Lazada Marketplace. They accept international payments like PayPal, Visa/MasterCard Debit/Credit Card, AliPay, and WeChat Pay (for customers in China). Newchic is dedicated to providing top quality products and excellent customer service with fast delivery times.
Company History
Newchic is an international e-commerce fashion retailer founded in 2014. It is based in Hong Kong and has now spread to Europe, Australia, the US and more. It is one of the top online fashion stores, with 10 million customers from over 200 countries. It offers a variety of clothing, shoes and accessories for both men and women.
Newchic’s mission is to create an enjoyable shopping experience without compromising quality or style. They also provide secure payments, great customer service and free shipping around the world. On top of that, they have discounts of up to 70%, which make them very appealing to shoppers.
Products and Services
Newchic provides a range of incredible products and services. Shop for women’s clothing like dresses, tops, bottoms, shoes, lingerie sets, and sleepwear. Plus, accessories like bags, jewelry, watches, and sunglasses. They also offer electronics and gadgets such as power banks, wireless headphones, and cameras. Home and lifestyle products like chairs, tables, wallpaper prints, digital clocks, and kitchen appliances like blenders and stand mixers. Plus, beauty products like makeup brushes and lip glosses.
With every purchase comes great services like free shipping for orders over $49 USD, free returns within 30 days after delivery date, and 24/7 customer support via email or live chat.
Online Reviews
Online reviews are a way for customers to share their experiences. They can come from websites, user forums, and social media. Reviews are seen as an indicator of how reliable a company is, and how happy customers are with their purchases.
Online reviews provide detailed feedback on products and services. Customers can rate them on criteria such as effectiveness, quality, price, delivery speed, and customer service. This info helps potential customers make a purchase decision. Therefore, online reviews are a key factor when shopping online.
Customer Reviews
Customer Reviews are a must for any online retailer, especially Newchic. They give shoppers an idea of the experience they can expect.
Generally, users are happy with the items, prices and shipping times. But, some have had quality issues. It could be from the suppliers, or from bad packing. Customer service responses can be slow and not very helpful. Despite this, most shoppers are content with their Newchic purchases.
Expert Reviews
To get a reliable opinion on Newchic’s legitimacy, it is good to read expert reviews. Professionals who test products and services like those offered by Newchic usually write such reviews. They provide details on ease of use, quality, customer service, etc. Reading these reviews can help customers understand what they can expect from Newchic. Also, there may be info on discounts and grievances.
Consulting expert reviews before buying on Newchic can help customers decide if they should trust the shopping site.
Payment Security
At Newchic, we take payment security very seriously. We use advanced encryption with the SSL (Secure Sockets Layer) protocol. This keeps your personal information, like credit card numbers, addresses and passwords, safe. We also use 3D Secure to help stop fraud. With this, customers enter a unique password per transaction. The bank must authenticate it first. We take these extra steps to protect our customers. You can trust in a safe and secure experience with us.
Payment Methods
Kozuguru is a Japanese-based online shopping site with a wide range of products. Clothing, jewelry, and shoes are all available. Plus, it offers free shipping to many countries, like the United States.
Payment methods such as
- PayPal
- Apple Pay
- Visa
- Mastercard
- American Express credit cards
are all accepted. Wire transfers and bank deposits (for customers in Japan only) are other options for payment.
Kozuguru values security. It uses the highest security standards when processing payments, safeguarding customer data. There’s also a fraud protection guarantee in place, so customers don’t have to worry about fraudulent transactions on their cards or accounts.
Security Measures
Newchic takes customer safety seriously. Their website uses SSL encryption tech which scrambles data while it’s sent over the net. All payments are processed by a secure third-party service provider that meets PCI Data Security Standards. Plus, each delivery is insured up to ₹20 crore in case of damage or loss in transit.
To top it off, Newchic is part of Verified by Visa and MasterCard SecureCode. These systems keep customer data safe from cybercriminals.
Shipping and Returns
Newchic has different shipping options. Standard shipping takes 10-20 days, and is the cheapest one. Expedited shipping takes 5-7 business days and costs more. Super Saver Shipping is the fastest option and arrives in 2-5 business days, but it’s the most expensive. Spend over $49 and you get free standard shipping!
For returns, contact customer service within 30 days of receiving your order. Ask for an exchange or refund (less any fees). Returns must be in original packaging and tags still attached. Don’t disassemble or dispose of the product before asking for a return. All refunds are sent back to the payment method used for purchase.
Shipping Policies
Newchic offers a broad selection of shipping options for customers. Standard Shipping and Expedited Shipping are both available. Expedited Shipping is more expensive, but it provides faster delivery and has a tracking number.
Customers have 14 days after receiving their goods to ask for a refund if the item is faulty. Items must be unworn, unopened and in their original packaging. Note that shipping fees for returns are not refundable, unless an incorrect item was sent or the item was defective.
Return Policies
Newchic offers a 15-day return policy from delivery date. Customers can usually return their items as long as they are in original condition and have labels attached. Shipping on returns could be paid by customers, depending on item and why it is returned.
The “No Questions Asked” return policy applies to orders made within 15 days. Items must have their packaging and tags still attached. Newchic reserves the right to reject any returns that don’t meet these conditions or have been damaged or used.
Conclusion
Newchic reviews are mostly positive! Customers seem pleased with their shopping experiences, from product quality to delivery times. Although, a few complaints about order processing were made. Customer service seems to be quick when handling any issues or queries.
It looks like Newchic is legit. To stay secure while shopping, customers should always read the return policy first. Plus, double check that you’re ordering from a secure website. Even if the website is legit, not all products may be of high quality.
FAQs about: Is Newchic Legit
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Q1: Is Newchic a legitimate website?
A1: Yes, Newchic is a legitimate website with millions of customers around the world. Newchic is committed to providing customers with quality products and excellent customer service.
Q2: Is it safe to buy from Newchic?
A2: Yes, it is safe to shop on Newchic. We use secure payment gateways such as PayPal and Stripe to ensure that all your transactions are secure, and we also have a detailed privacy policy to protect your personal information.
Q3: Does Newchic offer free shipping?
A3: Yes, Newchic offers free worldwide shipping for orders over a certain amount. Additionally, Newchic does offer other shipping options at discounted rates.