Are you anxious about buying from Newegg? You’re not the only one! Find out the facts about the web-based retailer by discovering their trustworthiness and customer contentment. Uncover if Newegg is the dependable online shop you’re after.
Contents
Quick facts: Is Newegg Legit
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Introduction
Newegg is an online store with lots of computer hardware and components. But, is it legit? This article will tell you. We’ll look into the quality, customer service, prices and returns. So, you can decide whether it’s safe to shop there. We’ll use reviews and our own experience. By the end, you’ll know more about Newegg. Is it reliable? Does it have good customer service? Are the prices competitive? And, is the return process easy? Find out here.
We’ll be looking at the following topics:
- Quality
- Customer Service
- Prices
- Returns
History of Newegg
Fred Chang founded Newegg in 2001, an online computer store. It started in the United States, then expanded to Canada, China and more countries worldwide. Newegg has become a well-known international supplier of tech products, with millions of customers all around.
They began to provide people with computer components at competitive prices. Now, they offer laptops, mobile phones, gaming consoles and tablets too. Newegg is dedicated to offering their customers quality products, great customer service, secure transactions and easy returns. As they keep growing, they always look for new ways to improve their services and give customers a better online shopping experience.
Founding and Expansion
Fred Chang, a Taiwanese immigrant living in California, founded Newegg in 2001. It originally sold computer components online. Later, it sold gaming consoles and home appliances too.
- Newegg made international shipping available in 2004.
- It moved its HQ to City of Industry, CA in 2008.
- It opened a retail store in LA in 2010, and then shifted its HQ to Ontario, CA.
- In 2011, it revealed $2 billion in sales.
- It opened other stores in SoCal.
- Now, it’s one of the most successful online retailers across the US, with 10 million customers around the globe.
Awards and Accolades
Newegg is an American online retailer renowned for their electronics and computer parts. Founded in 2001, it’s become a trusted name in the tech industry. It’s won multiple awards – like “Best of the Best” from Computer Shopper Magazine, “Outstanding Website” from Internet Retailer Magazine, and fastest-growing e-commerce company from Inc. 500. It’s clear Newegg has earned their place as a reliable source for electronics and computer parts.
Security and Payment Options
Security and payment are two huge factors for online shoppers. At Newegg, customers can be sure that their data is secure. Newegg uses industry-standard encryption tech to protect payment info and other personal data.
Newegg offers a range of payment methods including all major credit cards, PayPal and Amazon Pay. Plus, financing options from third-party providers such as Affirm and Upgrade are available. Gift cards are also available if customers don’t want to use their credit cards online or keep purchases anonymous.
Secure Shopping and Payment Methods
At Greentoe, we prioritize security. All payments are processed through Stripe or PayPal. We also verify every order before shipping. Customer data is encrypted with advanced tech. Our site is monitored 24/7 for any suspicious activity. That way, we can protect customer info from being accessed by outside parties. Shopping with us is safe and reliable!
Newegg’s Return Policy
Newegg’s return policy is top-notch! A 45-day return window from date of purchase. Plus, no restocking fee and a fair refund value. Shipping the product back to them? Covered. Not satisfied? Contact Customer Support. Usually they’ll sort it without having to send the item back.
With this return policy, customers can purchase items from Newegg with peace of mind, knowing their transaction is risk-free.
Customer Service and Support
Customer service and support is essential when considering any online retailer. Newegg is renowned for its 24/7 email and phone service assistance. Plus, refunds (including shipping) are available within 30 days of purchase. Live Chat is also available for customers needing immediate help with their online shopping experience. The knowledgeable customer service team will answer any questions before, during, and after your purchase.
In addition, Newegg provides a large resource library with FAQs, video tutorials, and user guides. This is why Newegg has earned its reputation as a reliable online retailer with millions of happy customers.
Newegg’s Customer Service
Newegg’s customer service is a key reason customers come back. They offer many payment options. ACI Payments lets customers link their cards to their accounts for secure checkout. This system also shows transaction histories and helps manage refunds. In addition, Newegg supports PayPal, Apple Pay, Google Wallet, Visa Checkout, and more.
Newegg’s customer service is always great. They always go above and beyond to make their buyers happy.
Newegg’s Support Resources
Newegg is a one-stop shop for all your needs! They offer customer support resources like live chat and phone lines, FAQs, a knowledge base, order tracking, and more. Plus, they have a fantastic return policy which allows customers to return items within 30 days for store credit or replacement, and 90 days for refunds by the original payment method.
As far as payment goes, Newegg offers PayPal, Amazon Payments, and major credit cards.
Conclusion
To wrap it up, Newegg is a dependable online retailer for its diverse selection of products and competitive prices. Even though a few customers have complained about slow customer service and order delivery, most reviews have been upbeat.
Customers can be sure they get the best bargain from Newegg with its broad selection and price matching programs. Moreover, customers can shop on the site with assurance, due to its solid return policy and dependable customer service team.
FAQs about: Is Newegg Legit
Q: Is Newegg a legitimate company?
A: Yes, Newegg is a legitimate company and has been in business since 2001. They are a leading online retailer of consumer electronics and computer products.
Q: Does Newegg have good customer service?
A: Yes, Newegg has great customer service. They offer 24/7 live customer service, a 30-day return policy, and a 3-year warranty on most products.
Q: Does Newegg offer free shipping?
A: Yes, Newegg offers free shipping on orders over $35 and free ground shipping on orders over $49. They also offer a variety of other shipping options.