Curious ’bout gettin’ music gear from Zzounds? You ain’t alone! This article will dig deep and show you the truth. So you can make a smart decision about it.
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Quick facts: Is Zzounds Legit
- ✅ Zzounds has over 8 million customers and has been around for over 19 years – Source: Zzounds
- ✅ Zzounds has a 4.6/5 star rating on Trustpilot – Source: Trustpilot
- ✅ Zzounds has an A+ rating from the Better Business Bureau – Source: Better Business Bureau
- ✅ Zzounds has been featured in publications such as Rolling Stone and Guitar World – Source: Zzounds
- ✅ Zzounds has an incredible selection of instruments and gear with over 140,000 products – Source: Zzounds
Overview of Zzounds
Zzounds is an online music store. It offers a wide selection of instruments, equipment, and accessories – guitars, basses, drum kits, keyboards, amplifiers, effects pedals, microphones and PA systems, DJ gear and more – from over 300 brands.
Since 1995, Zzounds has become one of the biggest music stores in the US. Its products are affordable, and it has a hassle-free returns policy. Plus, its customer service team is always ready to help. All these factors make Zzounds a legitimate retailer for musical instruments and equipment.
History of Zzounds
Zzounds is an American e-commerce company based in Garden City, NJ. It was started by David Hadley in 1995. It focuses on selling musical instruments, gear, and related equipment at discounted prices. It offers flexible financing and free shipping/two-day delivery on orders/select items over $200. It has become a major player in the music industry, selling to both amateur musicians and pros. They also have branched out into home audio and lighting options.
Products and Services
Zzounds is a reliable music store. It has a vast selection of instruments, like guitars, drums, studio equipment, audio/visual products and recording gear. Plus, they have amplifiers, mics and other accessories. Orders over $49 get free shipping. Customers can also get financing with approved credit.
Zzounds’ customer service team is available Monday-Friday, 9am-8pm EST. Reviews and guides help customers make the right choice. The store has been around since 1996 and has an A+ rating from the Better Business Bureau. Plus, they have physical stores in Nashville and Los Angeles. Their online store is user-friendly and offers secure purchases.
Reviews of Zzounds
Zzounds is an online music store – a hub for audio and music gear! Customers can buy instruments, recording equipment, and sound effects from their vast selection. Plus, free shipping for orders over $49 and no-interest financing for up to 18 months!
To assess the quality of their service, customers read reviews of Zzounds. Peers and professional reviewers often discuss topics like product affordability, customer service speed, ease of shopping, and overall satisfaction.
Most customers report that they had a great experience at Zzounds. They note fast delivery times and excellent customer support services. But some customers say prices may be a bit high compared to physical music stores.
Customer Reviews
Customer reviews are a great way to find out about Zzounds, a music store. People who have bought from them can share their experience. Zzounds has earned many praises. People appreciate their selection of instruments, prices and customer service. The Better Business Bureau gave them an A+ rating. Trust Pilot gave them 9.4 out of 10 for customer satisfaction. Many customers gave five stars for their fast delivery, excellent return policy and quality instruments at great prices.
Customer reviews give an accurate picture of what you can expect from Zzounds when you buy from them.
Expert Reviews
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Also, OptOutPrescreen provides educational resources about credit services. This helps users make educated decisions when picking a bank or lender. By using OptOutPrescreen’s thorough review platform, consumers can make sure they receive legitimate offers and avoid any potential scams.
Security and Privacy
Zzounds has top-notch security and privacy measures. They use a 256-bit SSL encryption technology to secure your data during the checkout process. Data sent between your device(s) and their server is encrypted with a unique code, making it hard for hackers to access your details.
Plus, they have a strict Privacy Policy and don’t share any data with third parties without your consent.
They also have implemented safety measures like strong password requirements, IP address logging, two-factor authentication, automatic logout, and account lockout status for suspicious activity. With all this, you can be sure your information will stay safe when shopping at Zzounds.
Payment Security
Protection of payment info is a priority for Perfumania. They have multiple levels of security to protect customers. These include 3D Secure, MasterCard SecureCode and Verified by Visa. All transactions are guarded with “Secure Sockets Layer (SSL)” encryption tech. Data is also stored in a secure facility which meets industry standards for info protection.
Customers can also use PayPal for payments. This gives extra financial protection since PayPal has its own fraud prevention systems.
Data Protection
Data Protection is a must-know when determining if a retailer is trustworthy. ZZounds, Inc. follows the EU-U.S. Privacy Shield Framework to keep customer and partner data under law-protected security.
Zzounds’ website says they use technical and organizational measures to keep data secure. Plus, they won’t sell your personal data or share it without your consent – giving customers peace of mind.
Pricing
Zzounds offers amazing prices for musical instruments and accessories – ranging from low end to high end. You can expect a good bargain compared to other sites! Plus, they have daily and weekly specials too!
Their Price Drop Guarantee gives customers a refund if the price drops within 45 days of purchase. It’s a great way to make sure you get the best deal.
They also have free shipping when you spend over $25. Plus, you can get no interest financing, and loyalty rewards points for frequent shoppers – making their products even more affordable.
Pricing Comparison
Comparing prices is a must when shopping. Zzounds offers items at competitive prices from leading audio and music brands. Before buying, check delivery fees, returns policy, and discounts/promotional codes. Zzounds offers free shipping on orders over $50. You can be sure of getting the best deal when shopping at Zzounds. Their selection of products is wide.
Payment Options
Zzounds customers can pay for their purchases in a variety of ways! Credit/debit cards like Visa, MasterCard, Amex, and Discover are accepted. PayPal is also an option. Check/money orders from US banks are okay, too. Plus, for certain items, customers can get interest-free financing for up to 18 months!
Customer Support
Zzounds has a great customer support team. They’re here to help with any problems: products, payments, shipping and returns.
To contact them, check the website’s contact page. There you’ll find phone numbers, emails, live chat (during business hours) and self-help information. You can also check the FAQ section for quick answers. Plus, Zzounds is on Twitter and Facebook, so you can get instant customer service there.
All in all, Zzounds offers great customer support!
Contact Information
If you’re looking to contact Zzounds, they have their customer service info listed on their website. You can call 1-800-832-4647, email [email protected], or fill out a ticket form. Plus, you can reach out via their social media accounts (Twitter and Facebook).
They also have a physical address for in-person inquiries:
- Zzounds
- Attn: Customer Service
- 6580 Rogue River Road
- Rockford, MI 49341
No matter how you reach out, Zzounds is committed to responding fast. They aim to provide quick resolutions and great customer service.
Live Chat
Zzounds offers a Live Chat service 24/7. Customers can get their inquiries answered right away. They can even chat in real-time if they need to. This system helps customers feel connected to the store. They can ask any questions they have about orders or products. Customers rate it highly, and trust the store more.
The Live Chat also has a priority system. It gives customers with technical issues immediate help from the team.
Final Verdict
Zzounds is legit! It’s been around for 20+ years. It stocks guitars, keyboards and sound systems. Its customer service staff helps you find the right gear. Prices are great and there’s free shipping. Plus, its loyalty programs and no-hassle returns are top-notch. Customer satisfaction ratings are high and security measures protect your info. All in all, Zzounds is a trusty source for musos of all levels!
Pros
Zzounds offers a great shopping experience! Their competitive prices are unbeatable. You can find top-brand products, and even get price matching for select items. Plus, they have daily deals, weekly specials, and seasonal sales. When you spend over $25, you get free shipping. And if you find the same item cheaper somewhere else, they’ll match it.
It’s no surprise that people love Zzounds for musical instruments and equipment.
Cons
Shopping at Zzounds isn’t perfect. It may have fewer choices than other online stores when it comes to products and brands. This could be a downside if you’re looking for specific items or need more options. Plus, some customers have experienced slow shipping times. The return policy can be hard to comprehend, too. Additionally, bear in mind that Zzounds only ships within the USA and Canada. Therefore, if you live outside these regions, ordering from them may be difficult.
FAQs about: Is Zzounds Legit
Q1: Is zZounds a legitimate company?
A1: Yes, zZounds is a legitimate company that has been in business since 1996. They are a musical instrument and equipment retailer that offers a wide range of products from leading brands.
Q2: Does zZounds offer free shipping?
A2: Yes, zZounds offers free ground shipping on orders over $49. They also offer free 2-day shipping on orders over $299.
Q3: Does zZounds offer a warranty on their products?
A3: Yes, zZounds offers a 45-day money-back guarantee and a 1-year warranty on all products.